VENTAVID VIDEO – CLEAR, TRANSPARENT COMMUNICATION AND HAPPIER CUSTOMERS.
Widely used across Australia and New Zealand, VentaVid delivers a professional customer experience for sales, service and crash repair centres – boosting customer satisfaction, customer retention, and sales revenue to new highs.
Scroll down to learn more, and then contact us to schedule a twenty minute personalised walkthrough of the VentaVid video system.
“VentaVid delivers everything we hoped it would and more. Our average sale per repair order is higher and it saves heaps of time for our service advisors and the workshop.
Feedback from customers has been fantastic. They’re more comfortable approving repairs when they can see the issues with their own eyes”.
PREMIUM AUTO
“VentaVid provides our customers with an extra layer of transparency and trust that they really appreciate.”
IPSWICH CITY MECHANICAL
“Customers love it, and we’re loving it.
Having a digital record of work approved or declined, and a video to refer back to if we ever need to in the future is a game changer.
Bloody good system!!”
ANGUS CAR SERVICE
“We were previosuly using generic video software, but the switch to software designed specifically for workshops has been a game changer.
It’s easy to use, so it quickly became routine for our techs.
Faster approval times have improved our workflow.”
WHANGAPARĀOA AUTOCENTRE
“I wanted to let you know how much our customers love the VentaVid videos. Scroll through our Google reviews, you’ll notice they’re mentioned often – they’re having a real impact!
It’s genuinely one of the best tools to help customers understand the required repairs and feel confident in approving them.”
ACCELERATE AUTOMOTIVE
“The initial training and ongoing support from Richard and his team is incredible. It guarantees success.
We’ve had amazing feedback from our customers and the videos are already helping gain even more trust, with a higher conversion rate on additional repairs and maintenance.”
PRESTIGE AUTO CENTRE
“Super easy to use and our customers love the videos. It has paid for itself a thousand times over.
AUSSIE TUNE
a game changer for customer engagement.
VentaVid helps sales, service, and crash repair teams communicate with customers clearly and professionally, streamlining the sales or repair approval process. VentaVid delivers transparency, trust, and peace of mind, giving customers the confidence to say “YES” more often.
For Sales Teams
For Service Teams
The key to VentaVid is its flexibility. In an instant, users access the VentaVid app to quickly and easily record professionally branded and personalised video updates at any stage during a vehicle sales process, scheduled servicing, safety inspections, diagnostic procedures, performance tuning and dyno testing, pre-purchase inspections, accessory upgrades and smash repairs. In fact, any situation where sales, service, or repair teams need to share video with customers – from a complete vehicle walk around to a single repair issue or quick status update.
Recommendations can be clearly costed and itemised on the branded video page for instant approval, with product brochures or pdf documents added if required. Most customers respond with a positive approval in less than five minutes, saving time for service advisors and the workshop, and streamlining the sales cycle for sales teams.
All recorded videos are securely stored in the VentaVid cloud and can be referred back to at any time in the future.
Today’s customers value transparency, convenience and personalised service higher than ever before, frequently singling out video as a key reason for their five star satisfaction in consumer surveys and online reviews.
VentaVid users…
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Have more productive technicians and service advisors
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Turn more service and repair recommendations into invoiced sales
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Receive faster approvals on additional repairs and maintenance
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Significantly increase customer satisfaction, retention and five star reviews
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Build longer-lasting customer relationships
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Reduce time spent on unecessary telephone calls
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Improve workshop efficiency
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Have higher average invoice values
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Access detailed business reports showing video views and work approved
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Receive personalised onboarding for their entire team.
VentaVid helps build better businesses.
Transparency and Trust
faster approvals
Streamlined Process
customer satisfaction
sales Growth
Powerful Results, in three simple steps:
Step 1.
With the user-friendly VentaVid App, the user records a short video. Using the pause button, they can stop and start as often as needed, recording as much or as little as they want to communicate the key information – from a complete vehicle walkaround to one single repair issue or short status update.
Step 2.
With one click, the video is uploaded to the VentaVid dashboard, where the message is personalised prior to the video being sent to the customer by email, SMS, or using any CRM or comms software. The video page is personalised to the customer and branded to your business, delivering a consistent and professional video experience.
Step 3.
Your customer watches the video and quickly approves any recommendations direct from the video page. Within seconds, you receive a notification confirming their choices. Most customers respond in less than five minutes, speeding up the process so you can get on with the job. Your customer feels informed, respected, comfortable with their decisions and extremely satisfied with the experience.
All videos are permanently and securely stored in your VentaVid dashboard for future reference.
service advisors sell with confidence.
Transparency builds trust. When customers can see the issue with their own eyes, there is very little traditional selling needed. Customers feel fully informed and reassured that your recommendations are genuine and require their prompt approval to get their vehicle back on the road.
VentaVid video fully engages customers and saves time for service advisors and the workshop.
Used across Australia & New Zealand for…
Passenger Cars
Commercial Vehicles
Motorcycle & Marine
Caravan and RV
Smash Repairs and Paint
4×4 and High Performance
Request a Demonstration
Complete the form and we will contact you to arrange a time for a personalised, online demonstration of VentaVid.
three proven solutions:
professional 3d animation design
unique 3D animations for sales, training and marketinG.
If you’re looking for an engaging training animation explaining a new technology, a sales animation showcasing specialist equipment to sales teams, distributors and end users, or a product explainer with amazing 3D visuals, our team of expert technical animators will bring your training delivery, sales messaging and product concepts to life with informative and dynamic 3D animations that captivate, inform, and inspire.
3D animation is a more powerful and engaging medium for conveying technical information than static diagrams, slideshow presentations or live action film. 'Explainer' animations bring a project, concept or new technology to life, providing a deeper understanding and longer information retention for viewers.
Our explainer animations will bring visual energy to your products, concepts and technologies, providing deeper clarity, understanding, and information retention for viewers.
We create unique 3D sales, training and marketing content for a wide renage of innovative products and technologies in Automotive, MedTech, AgTech, Energy and Mining.
custom 3D animation design and production
explainer animations for sales, training and marketing.
Whether you need a training animation explaining a new technology, a sales animation showcasing specialist equipment, or a concept explainer with amazing visuals, our team of expert technical animators create unique, informative and dynamic 3D animations for any bespoke project.
We create unique 3D content for a wide range of innovative industries.
Contact us today to arrange a discussion and project scope.
Vehicle Visuals
"a must-have tool for all service advisors."
Explaining to customers what happens when a timing belt breaks, why Diesel Particulate Filters need cleaning, or the need for ADAS Calibration can be a pain point for everyone involved, especially when discussing unexpected and costly additional repairs. Poor explanations will lose you sales and negatively impact customer satisfaction.
A subscription to Vehicle Visuals gives you access to hundreds of short, easy to understand animated service and repair explainer videos. Quickly share with customers by free SMS, email, or PODIUM, or with digital inspection reports and service reminders to help them understand the need for important repairs and maintenance.
They're also frequently used to help educate non-technical Service Advisors, empowering them to become more confident and effective in day to day interactions with customers.
Vehicle Visuals can be accessed directly from our web portal, or fully integrated with MechanicDesk, Workshop Software, Automation and any corporate ERP, CRM, DMS, or inspection software for a seamless addition to your Point of Sale, communications, or quoting process.
Vehicle Visuals
"a must-have tool for all service advisors."
Explaining to customers what happens when a timing belt breaks, why Diesel Particulate Filters fail, or the need for ADAS Calibration can be a pain point for everyone involved, especially when it requires unexpected additional expense. Poor explanations of the need for the additional work will lose you sales and negatively impact customer satisfaction.
Used by auto repair shops and dealership service departments worldwide, Vehicle Visuals features hundreds of short, easy to understand animated videos that can be shared with customers by email and SMS, via PODIUM, with digital inspection reports, service reminders, newsletters, and streamed to waiting area TV screens.
They're also frequently used to help educate non-technical Service Advisors and Parts Interpreters, empowering them to be more confident and effective in their day to day interactions with customers.
Vehicle Visuals can be accessed directly from our web portal, or fully integrated with MechanicDesk, Workshop Software, Automation and any corporate ERP, CRM, DMS, and vehicle inspection software for a seamless addition to your point of sale, communications and quoting process.
VentaVid Video
engage customers with personalised sales and service videos.
Today's customers value transparency, convenience and personalised service higher than ever before.
Widely used across Australia and New Zealand, VentaVid is a globally popular game changer for sales, service, and crash repair teams who are focused on delivering a transparent customer experience that exceeds expectations.
Use the VentaVid app to quickly and easily record professionally branded personalised video messages and status updates at any time during a sales process, scheduled servicing, annual roadworthy inspections, diagnostic procedures, pre-purchase inspections, performance tunes, accessory upgrades and crash repairs. In fact, any situation where you need to share a video message with a customer.
Add prioritised recommendations and pricing to your video page and send by email, SMS or via Podium for instant approval.
Customers love receiving transparent, engaging and informative VentaVid videos, frequently referring to them in online reviews and feedback surveys as a key reason for their five star appraisal of a sales or service experience, boosting customer satisfaction, retention and sales.
VentaVid Video
video messaging for sales and service teams.
Today's customers value transparency, convenience and personalised service higher than ever before.
Widely used across Australia and New Zealand, VentaVid is a globally popular game-changer for sales and service teams who are focused on delivering a customer experience that exceeds expectations.
Use the VentaVid app to quickly and easily record professionally branded video messages and status updates at any time during a sales process, scheduled servicing, annual safety inspections, diagnostic procedures, pre-purchase inspections, performance tunes, engine rebuilds, vehicle restorations, or accessory upgrades. In fact, any situation where you need to share a video message with a customer.
Send by email, SMS or via Podium. Customers love receiving engaging and informative VentaVid videos, frequently referring to them in online feedback as a key reason for their five star review of a sales or service experience, boosting customer satisfaction, retention and sales.
Contact Us Today!
To discuss how we can help transform your sales, customer experience, or training delivery, please complete the form below and we'll contact you asap.