elevating customer experience through smart visual tools.
Service Programs Australia specialises in bespoke 3D animation production, VENTAVID video messaging software, Vehicle Visuals, and Customer Experience consultancy and training.
Best known in Automotive, we also partner with businesses across a range of innovative industries to help them communicate, elevate customer engagement, improve sales, training delivery and operational performance.
elevating customer experience through smart visual tools.
Service Programs Australia specialises in bespoke 3D explainer animations, VENTAVID video messaging software, and Vehicle Visuals. Best known in Automotive, we partner with innovative businesses across a range of industries.
About Us
If you’re looking for next-level sales growth, world-class training resources, and outstanding customer experience, scroll down to discover how our products and services will help you achieve your goals. As leaders in 3D animation, customer experience software, consultancy, and training, we partner with OE brands, manufacturers, suppliers, distributors, sales and service centres, and training providers across a range of industries to supercharge their sales, training delivery, and customer satisfaction.
how we help
The human brain processes visual information 60,000 times faster than voice or text. From powerful animated content and video messaging to engaging 3D training resources, our products and services help you deliver information faster, smarter and with greater impact.
COMMUNICATION is in our dna
Information is your greatest competitive advantage, and how you deliver it to customers is absolutely key. With decades of experience helping businesses communicate complex information more effectively, we’re focussed on making a real and measurable difference for each and every client, large or small.
three proven solutions:
3D animation design and production
unique, bespoke animations for sales, training and marketing delivery.
Whether you need an engaging training animation explaining a new technology, a sales animation showcasing specialist equipment, or a stylish product explainer with amazing 3D visuals, our team of expert technical animators will bring your training delivery and product messaging to life with unique, informative and dynamic 3D animations for a wide range of bespoke projects.
3D animation is a more effective and engaging medium for conveying technical training and sales messages than static diagrams, slideshow presentations or live action film. 'Explainer' animations bring a project, concept or new technology to life, providing a deeper understanding and clarity for viewers.
We create unique 3D sales, training and marketing content for a range of innovative industries including Automotive, MedTech, AgTech and Mining.
Contact us today to discuss your unique project scope.
custom 3D animation design and production
explainer animations for sales, training and marketing.
Whether you need a training animation explaining a new technology, a sales animation showcasing specialist equipment, or a concept explainer with amazing 3D visuals, our team of expert technical animators create unique, informative and dynamic 3D animations for a wide range of bespoke projects.
We create unique 3D content for a wide range of innovative industries.
Contact us today to arrange a discussion and project scope.
Vehicle Visuals
"a must-have tool for all service advisors."
Explaining to customers what happens when a timing belt breaks, why Diesel Particulate Filters fail, or the need for ADAS Calibration can be a pain point for everyone involved, especially when discussing unexpected and costly additional repairs. Poor explanations will lose you sales and negatively impact customer satisfaction.
Used by auto repair shops and dealership service departments worldwide, a subscription to Vehicle Visuals gives you access to hundreds of short, generic, easy to understand animated videos that can be shared with customers by email and SMS, via PODIUM, and with inspection reports, service reminders, newsletters, and streamed to in-store display screens to help them understand the need for important repairs and maintenance.
They're also frequently used to help educate non-technical Service Advisors and Parts Interpreters, empowering them to become more confident and effective in day to day interactions with customers.
Vehicle Visuals can be accessed directly from our web portal, or fully integrated with MechanicDesk, Workshop Software, Automation - contact us for money saving promo codes - and any corporate ERP, CRM, DMS, or inspection software for a seamless addition to your Point of Sale, communications, or quoting process.
Vehicle Visuals
"a must-have tool for all service advisors."
Explaining to customers what happens when a timing belt breaks, why Diesel Particulate Filters fail, or the need for ADAS Calibration can be a pain point for everyone involved, especially when it requires unexpected additional expense. Poor explanations of the need for the additional work will lose you sales and negatively impact customer satisfaction.
Used by auto repair shops and dealership service departments worldwide, Vehicle Visuals features hundreds of short, easy to understand animated videos that can be shared with customers by email and SMS, via PODIUM, with digital inspection reports, service reminders, newsletters, and streamed to waiting area TV screens.
They're also frequently used to help educate non-technical Service Advisors and Parts Interpreters, empowering them to be more confident and effective in their day to day interactions with customers.
Vehicle Visuals can be accessed directly from our web portal, or fully integrated with MechanicDesk, Workshop Software, Automation and any corporate ERP, CRM, DMS, and vehicle inspection software for a seamless addition to your point of sale, communications and quoting process.
VentaVid Video
engage customers with personalised sales and service videos.
Today's customers value transparency, convenience and personalised service higher than ever before.
Widely used across Australia and New Zealand, VentaVid is a globally popular game changer for sales and service teams who are focused on delivering a transparent customer experience that exceeds expectations.
Use the VentaVid app to quickly and easily record professionally branded personalised video messages and status updates at any time during a sales process, scheduled servicing, annual roadworthy inspections, diagnostic procedures, pre-purchase inspections, performance tunes, accessory upgrades and crash repair. In fact, any situation where you need to share a video message with a customer.
Add prioritised service recommendations and pricing to your video page and send by email, SMS or via Podium for instant approval. Customers love receiving transparent, engaging and informative VentaVid videos, frequently referring to them in online reviews and feedback surveys as a key reason for their five star appraisal of a sales or service experience, boosting customer satisfaction, retention and sales.
VentaVid Video
video messaging for sales and service teams.
Today's customers value transparency, convenience and personalised service higher than ever before.
Widely used across Australia and New Zealand, VentaVid is a globally popular game-changer for sales and service teams who are focused on delivering a customer experience that exceeds expectations.
Use the VentaVid app to quickly and easily record professionally branded video messages and status updates at any time during a sales process, scheduled servicing, annual safety inspections, diagnostic procedures, pre-purchase inspections, performance tunes, engine rebuilds, vehicle restorations, or accessory upgrades. In fact, any situation where you need to share a video message with a customer.
Send by email, SMS or via Podium. Customers love receiving engaging and informative VentaVid videos, frequently referring to them in online feedback as a key reason for their five star review of a sales or service experience, boosting customer satisfaction, retention and sales.
Integrations and Valued Partners…
Contact Us Today!
To discuss how we can help transform your sales, customer satisfaction or training delivery, please complete the form below and we'll contact you asap.